Highly Trained Restoration Specialists

Our staff at SERVPRO of Seattle Central and South & Mercer Island is highly trained in property damage restoration. They undergo rigorous training at SERVPRO's Corporate Training Facility and hold certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). We prioritize equipping our team with the necessary knowledge and skills to restore your property effectively. Our training program covers the following areas:

IICRC Training and Certification: Our professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other relevant courses.
Employee Certification Training: This voluntary program is designed for SERVPRO Franchise employees and includes modules on crew training, fire restoration, water restoration, and carpet and upholstery cleaning.
Initial Franchise Training: New Franchise owners undergo a 15-day hands-on course at SERVPRO's Corporate Training Facility, covering topics such as fire restoration, water restoration, carpet and upholstery cleaning, and mold mitigation.
e-Learnings: Our staff has access to web-based training, providing ongoing, self-paced coaching to stay updated on industry standards and deliver professional-quality service.
Continuing Education Classes: We offer credit and noncredit courses for insurance agents, adjusters, real estate professionals, and Franchise staff. These courses enhance knowledge in areas such as water damage restoration, fire damage restoration, mold understanding, and restorative drying.

With our highly trained team, you can trust SERVPRO of Seattle Central and South & Mercer Island to handle your restoration needs with expertise and efficiency.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

Crew Training
Fire Restoration
Water Restoration
Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

Fire Restoration
Water Restoration
Carpet & Upholstery Cleaning
Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Seattle Central and South & Mercer Island offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

Water Damage Restoration
Fire Damage Restoration
Understanding Mold in the Restoration Industry
Restorative Drying for Loss Control
Mitigation Awareness Response Seminar (non-credit course)