Step 1: 24 Hour Emergency Contact 

When you contact us, the restoration process begins immediately. SERVPRO of Seattle Central and South & Mercer Island is available 24/7 for any water emergency, no matter the size. Acting promptly is crucial when dealing with water damage. Even a few hours' delay can significantly worsen the severity of the situation.

We're Here to Help—Call Today at (206) 282-9500 Water damage can be overwhelming and traumatic. When you reach out to us, we understand that you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. At SERVPRO of Seattle Central and South & Mercer Island, we specialize in water damage restoration—it's at the core of what we do.

What to Expect: When you call, we will ask important questions about your water damage emergency. These questions help us determine the necessary equipment and resources needed, as well as the number of skilled SERVPRO Professionals required.

Our SERVPRO Representative will ask for:

  • Your name and contact information
  • Insurance information (if applicable)
  • The address of the water-damaged property
  • Timeframe of the flooding or water damage
  • Possible cause of the water damage
  • Availability of electricity on-site

By gathering these details, we ensure that our team arrives fully prepared to address your specific needs. We are here for you at SERVPRO of Seattle Central and South & Mercer Island, ready to provide expert guidance and support during this challenging time.

We Answer the Phone Ready to Help
Call Today - (206) 282-9500

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Seattle Central and South & Mercer Island has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment